Emergency | urgence | emergencia | Notfall | 緊急 | крайняя необходимость: 111

Shine Domestic Abuse Helpline: 0508 744 633

Women’s Refuge free Crisisline: 0800 REFUGE or 0800 733 843

Family violence helpline: 0800 456 450

If you are concerned about a child or young person: 0508 FAMILY (0508 326 459)

Sexual harm support freephone: 0800 044 334

Kidsline (support for kids up to age 18): 0800 KIDSLINE (0800 54 37 54)

Stopping Violence Services Hotline: 0800 478 778

Shakti Women’s Crisis line: 0800 SHAKTI (0800 742 584)

Rape Crisis National Call Line: 0800 88 33 00

Abuse helpline: 0900 842846

Safe to talk – Kōrero mai, ka ora 24/7 Sexual harm helpline: 0800 044 334 or text 4334

Elder Abuse Response Service National Helpline: 0800 EA NOT OK / 0800 32 668 65

Shine – making homes violence free

Helpline (free from any phone in New Zealand, between 9am and 11pm, 7 days a week): 0508-744-633

Shine Women’s Refuges


Safe to Talk 24/7

Helpline: For free, confidential information and support for people affected by sexual harm (sexual violence, rape, sexual assault, sexual abuse) you can contact Safe to Talk. This helpline is staffed by specialists trained in sexual harm support. They can help you access information, crisis counselling and support, and give you information about your local service providers. You can say as much or as little as you like and can remain anonymous.

The helpline can be accessed free, across New Zealand, 24 hours a day, 7 days a week, by phone, text, website, online chat and email on:

Freephone: 0800 044 334

Text: 4334

Website/online chat:  


New Zealand Family Violence Clearinghouse

Support Services

Women’s Refuge

Website providing support and information which helps young people identify, escape and shelter from abuse, so you can be safe, love life and experience all the world has to offer – including real love.

Free Crisisline: 0800 REFUGE or 0800 733 843

Find a local refuge

Te Kupenga Whakaoti Mahi Patunga (National Network of Stopping Violence)

Screen your relationship

Ministry of Social Development: Family Violence website

Helpline: 0800 456 450


Lifeline 24/7 Helpline 0800 543 354

Free Text HELP (4357)

Stopping Violence Services

0800 478 778

Rape Prevention Education (RPE)

Find a sexual assault support centre near you

Website hosts a list of agencies including Auckland agencies, followed by support services in the rest of Aotearoa New Zealand, in geographical order.

Te Ohaakii a Hine – National Network Ending Sexual Violence Together (TOAH NNEST)

24/7 national helplines

Find an agency near you

Woman’s Centre Rodney (Warkworth)

Just the Facts: What is Sexual Violence?

Sex N Respect

A website for youth about sexual violence and healthy relationships.

Who Are You

A website for people who are affected by sexual violence and where to get help.

Shakti International (NZ)

Crisis line: 0800 SHAKTI (0800 742 584)

Shakti Community Council is a non-profit organisation serving migrant and refugee women of Asian, African and Middle Eastern origin.

Help for family violence

Police: 111

For medical help:

SAATS-Link A website to find your nearest sexual assault medical service.

Find your local Sexual Health Clinic