Police | Policía | Polizei | 警察 | Polisi | полиция: 112

Ambulance | ambulancia | Krankenwagen | 救急車 | скорая помощь: 999

Non-emergency medical (for illnesses and minor injuries where life isn’t threatened, but you would like some advice on what to do next): 111

NSPCC Helpline (for children at risk of abuse): 0808 800 5000 (24 hours, every day)

Freephone 24hr National Domestic Violence Helpline: 0808 2000 247

Rape Crisis Helpline (England): 0808 802 9999

24 Hour Domestic and Sexual Violence Helpline (Northern Ireland): 0800 917 14 14

Scottish Domestic Abuse Helpline: 0800 027 1234

Rape Crisis Scotland Helpline: 0808 8010 302

Live Fear Free Helpline (Wales): 0800 8010 800

Wales Rape Crisis Helpline: 0808 802 9999

Language-specific Resources

The Survivor’s Handbook – The Survivor’s Handbook provides practical support and information for women experiencing domestic abuse, with simple guidance on every aspect of seeking support.

Polski (Polish)

ધ સરવાઇવર હેન્ડબુક (Gujarati)

عربي (Arabic)

中文 (Chinese)

Ελληνικα (Greek)

Türkçe (Turkish)

বাংলা (Bengali)

ਪੰਜਾਬੀ (Punjabi)

Soomaali (Somali)

Español (Spanish)

اُردُو (Urdu)

Previniendo violencia contra las mujeres y niñas.

Consejería y Psicoterapia.

Violência contra Mulheres e Meninas.

Aconselhamento e Psicoterapia.

સ્ત્રીઓ અને છોકરીઓને હિંસા માંથી છુટકારો મેળવવા માટેના ત્રણ પગલાંઓ – Three steps to escaping violence against women and girls (Gujarati)
Three steps to escaping domestic violence

UK-wide Resources

NHS Choices – Help after rape and sexual assault

Help after rape and sexual assault

Sexual violence is a crime, no matter who commits it or where it happens. Don’t be afraid to get help.

Sexual Abuse Referral Centres – Find a SARC

Find a SARC

SARCs are specialist medical and forensic services for anyone who has been raped or sexually assaulted. They aim to be one-stop service, providing the following under one roof: medical care and forensic examination following assault/rape and, in some locations, sexual health services. Medical Services are free of charge and provided to women, men, young people and children.

Women’s Aid


Freephone 24hr National Domestic Violence Helpline: 0808 2000 247


Helpline: 0808 800 5000 (24 hours, every day)


Report a concern

Child grooming

UK’s leading charity specialising in child protection and the prevention of cruelty to children. The free helpline is for anyone, children or adults, concerned about a child at risk of abuse. The NSPCC also runs high profile campaigns for children’s rights, such as Full Stop and administers 180 regional teams and projects, and conducts research into child abuse and its effects.

Rape Crisis

Helpline: 0808 802 9999 (12-2:30 and 7-9:30)


National organisation offering support and counselling for those affected by rape and sexual abuse.

See website for local groups or contact directory enquiries.


Freephone 24-Hour National Domestic Violence Helpline: 0808 2000 247 Run in partnership between Women’s Aid and Refuge


Met Police


Resources for reporting rape or abuse, including links to support, and anonymous crime reporting.


Victim Support

Supportline: 0808 168 9111

Rape and sexual assault

Our services are confidential, free and available to anyone who’s been raped or sexually assaulted, now or in the past. We can help, regardless of whether you have told the police or anyone else about the attack. Our volunteers can visit you at home (if you want us to, and if doing so will not put you at further risk) or somewhere else if you prefer. If you don’t want to see anyone face-to-face, you can also talk to us on the phone, either at one of our local offices or at the national Victim Supportline.

RASAC (Rape and Sexual Abuse Support Centre)

National Helpline: 0808 802 9999 (12-2.30 & 7-9.30)


National helpline for survivors of rape and childhood sexual abuse, their families and friends. Provides emotional and practical support.



Is a UK-based, black feminist organisation dedicated to addressing violence against women and girls. As a second-tier, human rights organisation, with national membership, Imkaan represents the expertise and perspectives of frontline specialist women’s services that work to prevent and respond to violence against women and girls.

Women’s Aid Federation

National Domestic Violence Helpline (24hrs): 0808 2000 247


Sexual violence

Women’s Aid is the national domestic violence charity that helps up to 250,000 women and children every year. We work to end violence against women and children, and support over 500 domestic and sexual violence services across the country.

The Hideout


Women’s Aid have created this space to help children and young people to understand domestic abuse, and how to take positive action if it’s happening to you.

Shpresa Programme


Is an active user-led organisation that advances the education and training of the Albanian speaking people in the UK, so as to enable them to take full and active roles in their communities. Shpresa provides advice, help and support so to the Albanian community to help the community orientate, settle and gain access to education, training and employment. Additionally, Shpresa raises awareness of the needs of Albanian women experiencing domestic violence and works in partnership with the Women’s Therapy Centre to enable women to find a safe space to explore how they feel and what they want for themselves and their children.

Mirësevini në webfaqen e organizatës ‘Shpresa Programme’ e cila duke qenë e udhëhequr nga anëtarët e saj promovon pjesëmarrjen dhe kontributin e komunitetit shqiptar në Mbretëri të Bashkuar

The Survivors Trust

Helpline: 0808 801 0818


Find support

Rape and sexual abuse can happen to anyone regardless of their age, gender, race, religion, culture or social status. Living with the consequences of rape and sexual abuse can be devastating. We believe that all survivors are entitled to receive the best possible response to their needs whether or not they choose to report.

Rights of Women UK



Asian Women’s Resource Centre


108 Craven Park Harlesden London NW10 8QE

t: 020 8961 6549/ 5701

e: info@asianwomencentre.org.uk

Services are provided in the following community languages : Gujarati, Punjabi, Hindi, Urdu and English.

London VAWG Consortium

Solace Women’s Aid

Freephone Adviceline: 0808 802 5565


Solace is a London-based charity that supports women and children affected by domestic and sexual violence. Solace provides refuge accommodation and a wide range of community based services.

Recognising that you are being abused is an important step. You may feel you need time to think about your situation. Or perhaps you have already made up your mind to leave. Whatever you decide, your safety is always the priority.

If you are being abused it is important to remember:

  • You are not alone.
  • Domestic and sexual violence is against the law.
  • It is not your fault. You are not responsible for the abuser’s behaviour.
  • There are things you can do to protect yourself.
  • We are here to help you.

Women Against Rape

This is the joint website of Women Against Rape and Black Women’s Rape Action Project. Both organisations are based on self-help and provide support, legal information and advocacy. We campaign for justice and protection for all women and girls, including asylum seekers, who have suffered sexual, domestic and/or racist violence.

Al-Hasaniya Moroccan Women’s Centre



Empowers Black, Minority Ethnic and Refugee women, particularly South Asian, Turkish and Iranian women who are experiencing domestic violence, sexual violence and harmful practices. Ashiana provides culturally sensitive advice, support and safe housing, and counselling. Ashiana works to raise awareness of domestic violence and carry out preventative work with the community as a whole.

Solas Anois


Offers refuge for Irish women and children (including those from the Travelling community) experiencing domestic violence and provides advice and information on rehousing, welfare rights, children’s services and employment support.

Domestic Violence Intervention Project

Works with male perpetrators of domestic violence, their women partners and ex-partners, and their children. DVIP’s programme has three core elements: expert risk assessment, a violence prevention programme for perpetrators and a women’s support service.

Yuva – young persons service: Mon-Fri 10am-5pm (020 8222 8281 )

Email : al-aman@dvip.org; yuva@dvip.org

www.dvip.org/adult-services-professionals.htm or http://www.dvip.org/professionals-childrens-services.htm

Details of referral procedure  : Download a referral form from website or email the service directly. Women can self-refer and receive support by phone.

Southall Black Sisters

A London-based charity that provides advice, advocacy and a resource centre for Asian and African-Caribbean women who are experiencing domestic violence and all other forms of gender related violence against women. Services can be provided in several community languages, especially South Asian languages. Visit their website or call their helpline on 020 8571 0800.

Latin American Women’s Rights Service

Advocates for women’s rights and migrant’s rights. It offers advice, advocacy, information and counselling services in a personalised, confidential and impartial manner. The service includes housing, money and debt management as well domestic violence support. All services are free and in Spanish and Portuguese.


Supports women and children through a range of services, including refuges, independent advocacy, community outreach and culturally specific services. Refuge advocates for improvements to domestic violence policy and practice, and the implementation of legislation to meet the needs of abused women and children. It helps prevent domestic violence through campaigning, education, training and research. For more information or advice. Visit their website or call their Freephone 24 hour helpline 0808 2000 247 (run in partnership with Women’s Aid).


Works with domestic violence perpetrators, male victims and young people. Respect manages Men’s Advice Line who provide advice and support to men experiencing domestic violence and to family and friends who are concerned about a male victim. They can be contacted via their Freephone advice line on 0808 801 0327 or by email at info@mensadviceline.org.uk.

Rights of Women

Advises, educates and empowers women by providing free, confidential legal advice by specialist women solicitors and barristers; enabling women to understand and benefit from their legal rights through accessible and timely publications and training; and campaigning to ensure that women’s voices are heard and law and policy meets all women’s needs. Visit the website or telephone for legal advice: For Family law call 020 7251 6577; Criminal law call 020 7251 8887; for women in London call 020 7608 1137; Immigration and asylum law call 020 7490 7689.

Coram Children’s Legal Centre

The Child Law Advice Service provides legal advice and information on areas of child, family and education law. To access this advice and information please visit www.childrenslegalcentre.com and follow the link to the Child Law Advice Service where you will be able to view a range of factsheets and how to guides. Should you have clarifying questions following your visit to their website, their helpline number is available at the end of each factsheet. The helpline is available Monday to Friday 8am to 6pm.

Family Rights Group


0808 801 0366 Free and confidential helpline

(Monday to Friday 9.30am to 3pm)

Safeguarding Teenage Intimate Relationships (STIRitUP)


Addresses issues of violence in young people’s relationships and has produced an app to help young people with relationships

Home Office: Three steps to escaping violence against women and girls

د ښځو او نجونو پرضد د تشدد د مخنيوي لپاره درې لازم اقدامات


ثلاث خطوات للإفلات من العنف ضد النساء والفتيات



Barking and Dagenham

Hestia Domestic Abuse Service – Barking & Dagenham

020 8507 7440



Jewish Women’s Aid

Free phone : 0808 801 0500

9.30am – 9.30pm – Monday to Thursday



Bexley Women’s Aid

020 8301 1536

Monday to Friday: 9.30am to 3pm


Asian Women’s Resource Centre

108 Craven Park



NW10 8QE

Phone: 020 8961 6549/ 5701

Monday – Friday 10am to 5pm



Bromley Women’s Aid

Phone : 020 8313 9303



Hestia Domestic Abuse Services – Camden

Phone : Floating Support Helpline Monday – Friday, between 9:30am to 5:30 pm Number: 020 7388 1500.


Hestia Domestic Abuse Services – Camden

Phone : Floating Support Helpline Monday – Friday, between 9:30am to 5:30 pm Number: 020 7388 1500.

website : http://www.hestia.org/domestic-abuse/


Hestia Domestic Abuse Service – Croydon

Phone : 0208 655 0683 / 0208 679 6240 / 0208 686 4498

VA Housing Provider (Beth Refuge)

Phone : 07903 835620


Hestia Women’s Aid Ealing, Maendeleo House

phone : 020 8991 1007

Housing for Women

Phone : 020 7501 6120

website : http://hfw.org.uk/

Monday to Friday: 9am to 5pm


Enfield Muslim Women’s Aid

Phone : 0208 920 3565 / 020 8920 3569

email : emwa@btinternet.com


Domestic Violence Intervention Project (DVIP)

Yuva – young persons service: Mon-Fri 10am-5pm (020 8222 8281 )

Email : al-aman@dvip.org; yuva@dvip.org

Website : www.dvip.org/adult-services-professionals.htm or http://www.dvip.org/professionals-childrens-services.htm

Details of referral procedure  : Download a referral form from website or email the service directly. Women can self-refer and receive support by phone.

Her Centre

Phone : 020 3260 7715

website : www.hercentre.org

Victim Support IDVA Service

Phone  – 020 8854 1113  Greenwich IDVA: Mon-Fri 9am-5pm

Website – www.victimsupport.org.uk


Hestia Hackney Domestic Abuse Service

Phone : 020 8533 6211

Refuge – Hackney Asian Women’s Project

Phone : 020 8800 7263

Hammersmith and Fulham

ADVANCE Advocacy Project

0208 741 7008


Hestia Women’s Aid Hammersmith North

020 8743 8518

Hestia Women’s Aid Hammersmith South

020 8834 4862

Westside Support Services – Hammersmith and Fulham

07771 905306  / 07771 905306



Hearthstone DV Advice and Support Centre

Phone : 020 8888 5362


Hestia Harrow Domestic Abuse Service

Phone : 020 8357 0126

website : www.hestia.org


Havering Women’s Aid

Phone : 01708 728759


Hestia Hillingdon Domestic Abuse Service

Phone : 01895 813174  / 0208 817 1013


Hounslow DV Outreach Service

Phone :  020 8247 6163 /  020 8754 3319

Refuge – Hounslow

Phone : 0208 742 2155 / 020 8742 7745


Latin American Women’s Aid (LAWA)

Phone :  020 7275 0321  / 07958 536242

email : www.lawadv.org.uk

Kensington and Chelsea

ADVANCE Advocacy Project

Phone : 0208 960 7016

email : Admin_WKC@advancecharity.org.uk

Hestia Women’s Aid Kensington

Phone : 020 8960 4202

Hestia Domestic Abuse Service South Kensington

Phone : 0207 352 3341

Kingston upon Thames

Hestia Women’s Aid Kingston (1st & 2nd Stage)

Phone : 020 8786 2128 / 020 8390 8431

Hestia Women’s Aid Kingston Asian Women’s Refuge

Phone : 020 8399 3640


Refuge – The Gaia Centre, Lambeth

Phone : 020 7733 8724

email :  lambethvawg@refuge.org.uk

Refuge – Lambeth

Phone : 020 8761 6022

Solas Anois – Irish Women’s Domestic Violence Project

Phone : 0808 802 5565 / 020 8664 6289

website : http://lambethandsouthwarkmind.org.uk/directory/solas-anois-irish-womens-domestic-violence-project/

Solace Women’s Aid – Emmeline House

Phone : 020 8678 7666

The Poppy Project, Eaves

Phone : 020 7735 2062

website : www.eavesforwomen.org.uk/about-eaves/contact-us

ASHA Project

Drop-in address : ASHA Projects, 13 Shrubbery Road, London, SW16 2AS

Phone : 020 8677 8196 /020 8696 0023  

website : http://www.ashaprojects.org.uk/


Athena – Lewisham

Phone : 0800 112 4052

email : lewishamwawg@refuge.org.uk

VA Housing Provider (Noah Refuge)

Phone : 07903 835620


Merton Refuge

Phone : 020 8317 8273

website : http://hfw.org.uk


Beverley Lewis House

Phone : 020 7473 2813 / 0800 432 0457

website : www.east-living.co.uk/blh

Newham Action Against Domestic Violence

Phone : 020 7473 3047

website : www.naadv.org.uk


Phone : 020 8522 2460


Oasis House

Phone : 020 3291 1293

website : www.oneonecoco.co.uk/Oasis

Redbridge Women’s Refuge

Phone : 07946 872734  / 020 8478 3944

email : outreach@raada.org

Richmond upon Thames

Refuge – Richmond

Phone : 020 8783 9017

website : www.refuge.org.uk


Bede House Association

Phone : 020 7237 9162  / 020 7232 1107

website : www.bedehouse.org.uk

Refuge – Southwark

Phone : 020 8693 3905

website : www.refuge.org.uk

Solace Southwark

Telephone: 020 7593 1290

Email: southwark@solacewomensaid.org

The Solace Advocacy and Support Service provides independent advocates to support men and women aged 16 or over, affected by domestic and sexual abuse. They also provide support on safety, housing, going to court, benefits, health and immigration issues and can refer you to any relevant specialist services.


Sutton Women’s Aid

Phone : 020 8669 7608 / 07952 282967

Tower Hamlets

Hestia Domestic Abuse Service Tower Hamlets

Phone : 020 7858 6500

Hestia Domestic Abuse Service Tower Hamlets Asian Women’s Service

Phone : 020 7517 1420


Hestia Women’s Aid – Wandsworth

Phone : 020 8871 2664 / 020 8870 8580


ADVANCE Advocacy Project

phone : 0208 960 7016

email : Admin_Minerva@advancecharity.org.uk

Londonwide Support Services

Mozaic (Women’s Well Being Project)

email : talk@mozaic.org.uk

Telephone :  Monday to Friday between 9:00 and 17:00 on: 0207 188 7710 or 0207 188 9181

Advocacy Service: The MOZAIC project provides an accessible woman-centred advocacy service to women who have experienced or are still experiencing domestic violence.

Women & Girls Network

Email – info@wgn.org.uk

Website – http://www.wgn.org.uk/

Phone: 020 8567 7347 –  West London Rape Crisis Centre: Mon-Fri 10am-1pm; 2pm-5pm

Phone: 020 7610 4678 –  Main office: Mon-Fri 10am-1pm; 2pm-5pm

Phone: 0808 8010770 –  Sexual Violence Helpline: Mon,Fri 10am-12pm, 2.30pm-4.30pm; Tue, Wed, Thur 10am-12pm, 6.30-9pm; Sat 10am-1pm

Phone: 0808 8010660 –  Advice Service: Mon-Fri 10am-4pm, Wed 6pm-8pm

Women and Girls Network (WGN) offers counselling, support and advice for women who have been affected by gendered violence, including sexual and domestic violence.

The London VAWG Consortium

website : http://thelondonvawgconsortium.org.uk/services/advice-and-counselling/Ascent is a project undertaken by the London VAWG Consortium, delivering a range of services for survivors of domestic and sexual violence

ADVANCE Advocacy Project

Phone : 020 8237 5590

Website : http://advancecharity.org.uk/

Advance supports women who have experienced domestic violence and women who have committed crime.

Ashiana Network

Telephone: 020 8539 0427

website : http://ashiana.org.uk/

Providing  refuge services for South Asian, Turkish and Iranian women. Working to advise and support women and girls who are experiencing domestic violence and sexual violence

Eaves – putting women first

Tel: 020 7735 2062

Fax: 020 7820 8907

General enquiries: post@eavesforwomen.org.uk

website : http://www.eavesforwomen.org.uk/

Provides housing and support to vulnerable women, and also carries out research, advocacy and campaigning to prevent all forms of violence against women.

Stonewall Housing

Phone : 020 7359 5767

website : http://www.stonewallhousing.org/

Stonewall Housing is the specialist lesbian, gay, bisexual and transgender (LGBT) housing advice and support provider in England.

Karma Nirvana

Phone : 0800 5999247

website : http://www.karmanirvana.org.uk/

Supporting victims of honour crimes and forced marriages since 1993

Iranian and Kurdish Women’s Rights Organisation (IKWRO)

Phone : 0207 920 6460

website : http://ikwro.org.uk/

A charity that campaigns and supports women and girls from the Middle East and Afghanistan.

Deaf Hope UK

Text : 07970 350 366

website : http://www.signhealth.org.uk/deafhope/

DeafHope is the only sign-language based service designed to help Deaf women and children who suffer domestic violence.

mk act Domestic Violence Intervention Services

Helpline: 0344 375 4307


Zero Tolerance


Scottish Domestic Abuse Helpline: 0800 027 1234

Rape Crisis Scotland


Helpline: 080 88 01 03 02

Women’s Support Project


Victim Support Scotland

0800 160 1985

Women’s Aid Scotland



Live Fear Free (Byw Heb Ofn)


Helpline: 0800 8010 800

Welsh Women’s Aid (Cymorth i Ferched Cymru)

Tel: 0808 80 10 800

Text 24/7: 078600 77 333


Rape Crisis Wales Helpline: 0808 802 9999

Victims Support

England/Wales helpline: 0808 168 9111


Women’s Aid Northern Ireland


24 Hour Domestic and Sexual Violence Helpline: 0800 917 14 14

Support in other languages (for those who don’t speak English)

Victim Support Northern Ireland


Stalking | Domestic Violence | Sexual violence: ISVA Service

In the UK:

Two women are killed by their partner every week in England and Wales. Of all female homicides, 40% are killed by gendered violence.

The UK police receive a call every minute about domestic abuse, 89% of which are about a woman being abused by a man.

Only 24% cases of domestic violence are actually reportedsay Women’s Aid.

Sources: Amnesty International 2017, Women’s Aid